I. Return of goods

1. When shopping in the Strongflex.lt store, every buyer and the good quality product he bought is given a 14-day return guarantee from the day of receiving the product. The return guarantee does not apply to products that are ordered with “Pre-Order”.

2. To return a good quality product:

It is necessary to contact by e-mail. by mail info@strongflex.lt. Goods cannot be returned without prior notice and agreement.
Explain the reason and attach proof of purchase.
The product must be unused, with marking labels and in the original packaging, undamaged and without losing its merchandise appearance.

3. Each product is covered by a supplier’s warranty against manufacturing defects and other defects not related to normal use of the product and environmental effects. You can find the warranty period for each product in the product description.

4. To return a defective product, please follow the steps above.

5. The store undertakes to provide the user with a reasoned written answer no later than within 10 working days from the date of receipt of the user’s request.

6. Buyers, including Users, do not have the right to withdraw from the Purchase-Sale Agreement, if the ordered goods are not among the Goods offered in the Seller’s electronic catalog of goods, and the goods were ordered according to the individual choice of the Buyer or User, after specifying specific Goods or their characteristics (e.g. factory code , part number, etc.) and after paying for the ordered Goods. The seller has no obligation to check the suitability of individually ordered goods (e.g. the suitability of parts for a specific car, etc.), such goods are non-refundable and non-exchangeable.

7. After receiving the product, if the product meets the return conditions, the money will be returned within 14 working days.

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